Privacy Policy

Effective Date: 05-05-2025

At Emotional Compass, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us through forms, contact inquiries, and appointment bookings. This may include:

Your name
Email address
Phone number
Preferred contact method
Reason for inquiry
Any other information you choose to share

We may also collect non-personal information such as IP address, browser type, and usage data for site analytics and performance improvements.

2. How We Use Your Information

We use the information you provide to:

Respond to your inquiries and requests
Schedule and confirm appointments
Provide services tailored to your needs
Communicate with you about updates or changes
Maintain our internal records
Improve our website and services

We will never sell your information or use it for purposes unrelated to your care or your experience with Emotional Compass.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include secure servers, encrypted communications, and restricted access to client information.

Please note that no method of transmission over the internet or method of electronic storage is 100% secure, but we strive to use commercially acceptable means to protect your personal data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your information when:

Required by law or legal obligation
Necessary to provide services you have requested
With your explicit consent

All third-party providers we work with (such as appointment platforms) are required to follow strict confidentiality and data protection standards.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (as applicable by law)
Withdraw consent for communication at any time

To make any of these requests, please email us at support@emocomp.com.

6. Cookies and Site Tracking

We may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our website and allow us to improve its functionality.

You can disable cookies through your browser settings, though this may affect the performance of certain features.

7. Third-Party Links

Our website may include links to other websites for additional resources or convenience. Emotional Compass is not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

📍 4641 Pottsville Pike, Suite 101B
Reading, PA 19605
📧 support@emocomp.com
📞 484-509-1038